Telstra today took the next step in the ongoing evolution of their significant presence in Second Life with the launch of a staffed customer service centre. There'll be Telstra-employed avatars available between 11am and 10pm Monday to Friday AEST to answer "service-related queries". Obviously there won't be too many queries from those whose connection has gone down but it's a … [Read more...] about Telstra BigPond launches customer service centre in Second Life
Australian News
Pool: the ideal Second Life tie-in opportunity for the ABC
I received a press release from the ABC's Radio National, who have launched collaborative content creation site called Pool. It's a joint initiative between RMIT University, University of Technology Sydney and the University of Wollongong and runs on the open source content management system Drupal. The call is on for people to contribute their words, pictures, sounds or … [Read more...] about Pool: the ideal Second Life tie-in opportunity for the ABC
Kim MacKenzie hits back on negative media coverage of Second Life
Kim MacKenzie, a PhD student from the Queensland University of Technology, completed some research into Second Life that formed the basis for an article that appeared in the Sydney Morning Herald and The Age this week. Kim has posted a thoughtful response on the post that looked at the SMH article. It's worth repeating Kim's elaboration in full here: What is it with the … [Read more...] about Kim MacKenzie hits back on negative media coverage of Second Life
Episode 7 of TMJ Podcast – Feldspar Epstein joins the fray
This episode consists of a discussion between Feldpar Epstein and myself on a range of topics including virtual worlds addiction, Google Lively, education in Second Life and much more. [display_podcast] For details on how to automatically receive these podcasts, check our podcast page. … [Read more...] about Episode 7 of TMJ Podcast – Feldspar Epstein joins the fray
Second Life – on the wane for aussies?
Asher Moses from the Sydney Morning Herald has run a story titled 'Few lives left for Second Life'. It's based on research undertaken by the Queensland University of Technology's Kim MacKenzie, who's completing her honours thesis on Second Life and business. The research findings aren't surprising in a lot of respects - there are significant areas of Second Life that are ghost … [Read more...] about Second Life – on the wane for aussies?