As mentioned yesterday, Telstra have announced their withdrawal from Second Life, and there's been no shortage of discussion on it around the blogosphere. We've had some passionate comments and a couple of emails from residents quite upset at the decision. I took the opportunity to put some questions to Telstra's media spokesman, Craig Middleton, to get some further clarity … [Read more...] about Telstra responds to questions on Second Life withdrawal
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Telstra retreats from Second Life
As reported today in the mainstream press, Telstra have announced their retreat from involvement with Second Life. As the Australian business with the largest investment in Second Life by far, Telstra's withdrawal potentially has a large impact on the local case for involvement of business in virtual worlds. More importantly, there are many hundreds of BigPond regulars who … [Read more...] about Telstra retreats from Second Life
Telstra BigPond launches customer service centre in Second Life
Telstra today took the next step in the ongoing evolution of their significant presence in Second Life with the launch of a staffed customer service centre. There'll be Telstra-employed avatars available between 11am and 10pm Monday to Friday AEST to answer "service-related queries". Obviously there won't be too many queries from those whose connection has gone down but it's a … [Read more...] about Telstra BigPond launches customer service centre in Second Life
Telstra responds on first anniversary in Second Life
Today I was contacted by Craig Middleton, BigPond's Group Manager, Corporate Affairs, after seeing our story on Telstra's first anniversary in Second Life. He's provided his list of Telstra BigPond's achievements in Second Life: "ACHIEVEMENTS ~~~~~~~~~~~~ * We have built and maintained a leading position as the most popular real life brand presence in SL in the world, which … [Read more...] about Telstra responds on first anniversary in Second Life
Telstra in Second Life: one year on
It's actually just past a year since Telstra launched its Second Life presence. The reason we haven't covered the anniversary until now is due to having a request for a comment in to Telstra on the first anniversary. There's been no response, so I'll reply on my observations and hopefully your comments on Telstra in Second Life. The first theme that comes to mind is … [Read more...] about Telstra in Second Life: one year on